Steel products come with a limited lifetime warranty but do not cover damage to vehicle arising from installation, product use, driving conditions, etc. This includes dimpling, fractures, and cracking paint which can occur on GX single swing systems due to the lexus door design. For heavier loads, stiffer suspensions, or vehicles planned for heavy off-road use we recommend the dual rear carrier system.
Returns
Any product return must have prior authorization. Some items that are in New, Un-Installed Condition may be considered eligible for return with a Re-Stock Fee up-to 15% within 30 days of receiving the product. Items that have been Installed, Used, or are Not in New Condition are not eligible for return.
Cancellations
Products in production that are cancelled require a written cancellation request. Cancellations are subject to a Cancellation Fee up to 15% depending on the item’s volume and production designation.
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